Privacy policy
Two Halves ("we", "us") runs the online store at twohalvesofficial.com. This policy explains what personal information we collect and how we use it.
What we collect
- Order details: your name, email, phone number, delivery and billing address, and the items you buy.
- Payment details are processed securely by our payment providers (Shopify Payments, PayPal and others). We never see or store your full card number.
- Website data: your device, browser, IP address and pages viewed, collected through cookies.
- If you join our email list: your email address.
How we use it
- To process, deliver and support your order, including returns, warranty and Shipping Protection claims.
- To email you about your order.
- To send marketing emails only if you signed up. You can unsubscribe at any time using the link in any email.
- To keep the store secure and understand how it is used.
Who we share it with
Only the companies that help us run the store: Shopify (our store platform), payment providers, our manufacturer and couriers (delivery details only), and analytics/advertising tools where you have allowed cookies. We never sell your personal information.
How long we keep it
Order records are kept for as long as needed for accounting and legal reasons. You can ask us to delete your other data at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email twohalvesbag@gmail.com. If you are in the UK or EU you can also complain to your data protection authority (in the UK, the ICO).
Cookies
We use cookies to run the cart and checkout, remember your preferences, and measure how the store is used. You can manage cookies in your browser settings.
Changes
We may update this policy. The latest version is always on this page.
Contact: twohalvesbag@gmail.com